Introduction:
Updating your mobile number in the India Post Payments Bank (IPPB) account and linking it to your Aadhaar card is an important process to ensure seamless communication and facilitate services like Aadhaar-based transactions. Below is a comprehensive guide to updating your mobile number in IPPB with Aadhaar:
Why Update Your Mobile Number in IPPB?
- Seamless Transactions: Mobile numbers are critical for OTP-based verification during financial transactions.
- Notifications and Alerts: Keeps you informed about account activities, deposits, withdrawals, and other transactions.
- Aadhaar Services: Enables Aadhaar-enabled payment systems (AEPS) and other Aadhaar-based services.
- Fraud Prevention: Ensures your contact details are updated, reducing the risk of unauthorized access.
Steps to Update Mobile Number in IPPB
1. Visit the Nearest IPPB Branch/Post Office
- Locate the nearest IPPB branch or post office offering banking services.
- Carry the required documents, including your Aadhaar card and proof of the new mobile number.
2. Fill Out the Mobile Number Update Form
- Request the mobile number update form at the branch.
- Provide your account details, such as the account number, and the new mobile number.
- Verify the information to ensure accuracy.
3. Submit Necessary Documents
- Aadhaar Card: Acts as an identity and address proof.
- New Mobile Number Proof: If required, submit documents like a mobile bill or a declaration for the new number.
4. Biometric Verification
- IPPB often uses Aadhaar-based biometric authentication to validate the request. This step confirms your identity.
5. Acknowledgment Receipt
- Once the process is complete, the bank will provide an acknowledgment receipt. Keep it safe for reference.
6. Confirmation
- After successful verification, you will receive a confirmation SMS on your new mobile number. The process usually takes 2-3 working days.
Linking Aadhaar with Updated Mobile Number
1. Update Mobile Number with Aadhaar
- Before linking your Aadhaar with IPPB, ensure your Aadhaar database reflects the updated mobile number. This is essential for OTP-based verification.
2. Methods to Update Mobile Number in Aadhaar
- Online Method: If you previously registered your mobile number with Aadhaar, use the UIDAI website to request an update.
- Offline Method: Visit an Aadhaar Enrollment Centre with your Aadhaar card and a valid ID proof. Fill out the Aadhaar Update Form and complete biometric verification.
3. Link Aadhaar to IPPB
- Use IPPB’s app or visit the branch to link your Aadhaar with your account. Ensure your mobile number matches with both IPPB and Aadhaar databases for successful integration.
Update Mobile Number Using IPPB Mobile App
1. Download and Login
- Download the IPPB mobile banking app from the Google Play Store or Apple App Store.
- Log in using your credentials.
2. Navigate to Profile Settings
- Go to the “Profile” section and select “Update Mobile Number.”
3. Enter New Mobile Number
- Input the new mobile number and submit.
4. OTP Verification
- An OTP will be sent to the updated mobile number. Enter it to complete the process.
Things to Keep in Mind
- Correct Information: Ensure all details provided are accurate to avoid delays.
- Registered Mobile Number: The new mobile number should be active and capable of receiving OTPs.
- Acknowledgment: Always collect a receipt or acknowledgment after submitting your request.
- Document Checklist: Carry original documents and self-attested photocopies for verification.
Common FAQs
1. How long does it take to update the mobile number in IPPB?
It typically takes 2-3 working days for the update to reflect.
2. Can I update my mobile number online without visiting a branch?
Currently, IPPB requires biometric verification for such updates, which necessitates a visit to the branch.
3. Is there a fee for updating the mobile number in IPPB?
No, this service is generally provided free of charge.
Updating your mobile number in IPPB and linking it to Aadhaar ensures smooth banking operations and compliance with regulatory requirements. Follow the steps carefully to complete the process without any hassle.
