📌 What is a DigiPIN Courier?
DigiPIN Courier refers to the physical delivery of your Digital Personal Identification Number (DigiPIN) through courier services. It is often used by financial institutions like TVS Credit, HDFC Consumer Loans, Bajaj Finance, etc., to send your PIN in a hard copy (paper format) to your registered residential address.
This service is mostly used when customers:
- Prefer not to receive their PIN via SMS or email
- Don’t have access to digital services
- Want a secure, printed copy of their PIN
🔐 When is DigiPIN Courier Used?
You might receive a DigiPIN via courier in the following situations:
- When you apply for a loan or EMI card (e.g., TVS EMI Card).
- If you opt for physical PIN delivery while applying.
- In case of PIN regeneration or reset, especially if digital delivery fails.
- When your mobile number is not registered for OTP delivery.
- If the institution’s policy requires secure PIN delivery via courier.
📦 What Does the DigiPIN Courier Contain?
A typical DigiPIN courier includes:
- A PIN sheet (with a 4-digit PIN printed securely)
- Partial customer or card details (masked format)
- A letter on official letterhead of the company
- Secure packaging, sometimes tamper-evident
📮 Delivery Time
- Usually takes 7 to 15 working days from the date of dispatch.
- Delivered via standard courier services such as:
- BlueDart
- DTDC
- Delhivery
- India Post
- Delivery depends on your location and availability at the time of delivery.
⚙️ Process of DigiPIN Courier Generation:
- You apply for a loan/card (e.g., TVS Credit EMI Card).
- Once approved, the company generates a unique DigiPIN.
- The PIN is printed securely on a PIN sheet.
- It is packed and dispatched to your registered address.
- On receiving the courier, you can use the PIN to activate your card or loan account.
⚠️ Important Tips & Security Guidelines:
- Do NOT share your PIN with anyone.
- Use the PIN immediately after receiving it (especially if time-limited).
- If you lose the courier, contact customer care immediately.
- Do not discard the PIN sheet carelessly.
- If your address has changed, update it before requesting PIN dispatch.
Digital Personal Identification Number
❓ Frequently Asked Questions (FAQ)
Q1: I haven’t received my DigiPIN courier yet. What should I do?
A: Wait at least 15 working days. If it still hasn’t arrived, contact customer support to track or reissue.
Q2: Can I get the PIN via SMS instead of courier?
A: Only if the company offers a digital PIN option. If you’ve selected physical delivery, it must come via courier.
Q3: What if I lose the PIN sheet?
A: Contact the lender’s customer care immediately to request a new DigiPIN or reset process.