Intruduction:
TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) is an initiative launched by the Department of Telecommunications (DoT) under the Government of India. The main objective of TAFCOP is to help telecom subscribers in identifying mobile numbers issued against their Aadhaar or identity documents without their knowledge or consent. This platform aims to curb fraudulent or unauthorized SIM card activations and protect consumers from potential misuse of their personal identity.
Key Features of TAFCOP:
- SIM Check: The portal allows individuals to check all the mobile numbers registered against their Aadhaar or identity details.
- Reporting Fraudulent SIMs: If a subscriber identifies any unauthorized mobile number linked to their ID, they can report it through the portal. The authorities will investigate and take necessary action to deactivate the SIM if found to be fraudulent.
- Notifications and Alerts: TAFCOP sends regular notifications to consumers via SMS, alerting them if there are multiple connections linked to their Aadhaar number.
- Track Status: Once a complaint is raised, consumers can track the status of the action taken on their complaint via the portal.
- Limited Use: The platform is mainly designed for subscribers with more than 9 mobile connections, as per the regulations that allow a maximum of 9 connections under one person’s identity.
How to Use TAFCOP:
- Visit the TAFCOP Portal: The official website for this service is https://tafcop.dgtelecom.gov.in.
- Enter Mobile Number: Consumers are required to enter their active mobile number on the portal.
- OTP Verification: After entering the number, an OTP (One-Time Password) is sent to that mobile number for verification.
- View Registered Numbers: Once verified, the platform displays all the numbers registered against the user’s identity.
- Flag Unauthorized Numbers: Users can report or flag any numbers they do not recognize, and the portal facilitates follow-up actions.
Benefits:
- Prevention of Fraud: Prevents fraudulent activations by unauthorized persons using someone else’s Aadhaar details.
- Consumer Protection: Helps consumers to be aware of all connections issued in their name and take action if needed.
- Enhanced Security: Reduces the risk of SIM-based frauds or identity theft.
TAFCOP is an important step towards safeguarding consumer rights in the telecom industry, making sure their identity is not misused for fraudulent purposes.